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> Rambo hasn't, AFAICT, even had it confirmed that his account is suspended at all. In the original article, Rambo is complaining that his dev account has been

by 205guy 7y ago

> Rambo hasn't, AFAICT, even had it confirmed that his account is suspended at all. In the original article, Rambo is complaining that his dev account has been limited in some way. Anyway, how is that relevant when no one in this thread is contesting that the OP's account was (or was not) suspended/disabled in some way? > they should be clear that that's what they're actually doing and offer at least a sentence or two as to why I pretty much said the same, but given all the missing information, it might be a case where they can't or don't want to. As other comments have pointed out, Apple has covered themselves legally with their TOS explicitly stating accounts could be terminated without notice for violations. Other comments have also pointed out that Apple might be in a legal situation where they were advised to not communicate (blame the corporate lawyers). > The argument that this just can't possibly scale is dubious Well FussyZeus had a whole explanation for his/her opinion backed by his/her experience and a certain attitude towards the whole situation. Your only argument is that Amazon, Twitter, and FB do manage to give explanations. Yes, but not always, and Google that you don't mention is notorious for not giving explanations and not being able to speak to a human about it. I have the feeling that this is not a minor violation and there is credible speculation the OP seems to have behaved in ways that might merit what happened. So I think it's premature to jump to the conclusion that Apple can and should be more forthcoming in this case.

chipotle_coyote 7y ago
> FussyZeus had a whole explanation for his/her opinion backed by his/her experience and a certain attitude towards the whole situation. Your only argument is that Amazon, Twitter, and FB do manage to give explanations. Yes, but not always, and Google that you don't mention is notorious for not giving explanations and not being able to speak to a human about it. FZ's only cited experience is "I've done moderation for communities before." As I noted, I've done moderation for communities before. I've also worked closely with professional community managers in other positions. And as I noted elsewhere, I can't quite shake the feeling that neither FZ's experience nor mine is directly comparable to this -- being kicked off a forum is not generally going to destroy your business. "Other companies give explanations" isn't my only argument; my main argument, I'd say, is that when it's reasonable to assume cancelling someone's account will screw with their livelihood, a company should maintain a certain standard of care and communication that exceeds the standard of care a forum community manager has. Is that really such a crazy argument for me to make? (And, yes, I'll also stand by my assertion that even the forum community manager should probably meet the "we're telling you why you're banned" standard of care.) So, anyway, I guess I agree with this: > I have the feeling that this is not a minor violation and there is credible speculation the OP seems to have behaved in ways that might merit what happened. I just have trouble with this: > So I think it's premature to jump to the conclusion that Apple can and should be more forthcoming in this case. Unless saying "we've cancelled your development account because you keep digging through private frameworks and publishing crap you know we don't want revealed" would somehow compromise an ongoing investigation (unlikely, unless there's genuine criminal activity here), I just don't think getting to that conclusion requires much of a jump.

by 205guy 7y ago

chipotle_coyote 7y ago

> FussyZeus had a whole explanation for his/her opinion backed by his/her experience and a certain attitude towards the whole situation. Your only argument is that Amazon, Twitter, and FB do manage to give explanations. Yes, but not always, and Google that you don't mention is notorious for not giving explanations and not being able to speak to a human about it. FZ's only cited experience is "I've done moderation for communities before." As I noted, I've done moderation for communities before. I've also worked closely with professional community managers in other positions. And as I noted elsewhere, I can't quite shake the feeling that neither FZ's experience nor mine is directly comparable to this -- being kicked off a forum is not generally going to destroy your business. "Other companies give explanations" isn't my only argument; my main argument, I'd say, is that when it's reasonable to assume cancelling someone's account will screw with their livelihood, a company should maintain a certain standard of care and communication that exceeds the standard of care a forum community manager has. Is that really such a crazy argument for me to make? (And, yes, I'll also stand by my assertion that even the forum community manager should probably meet the "we're telling you why you're banned" standard of care.) So, anyway, I guess I agree with this: > I have the feeling that this is not a minor violation and there is credible speculation the OP seems to have behaved in ways that might merit what happened. I just have trouble with this: > So I think it's premature to jump to the conclusion that Apple can and should be more forthcoming in this case. Unless saying "we've cancelled your development account because you keep digging through private frameworks and publishing crap you know we don't want revealed" would somehow compromise an ongoing investigation (unlikely, unless there's genuine criminal activity here), I just don't think getting to that conclusion requires much of a jump.