This new hive mind of corporations empathising with the poor common man needs to stop. It is outrageously frustrating, condescending and patronising. Every CS r

This new hive mind of corporations empathising with the poor common man needs to stop. It is outrageously frustrating, condescending and patronising. Every CS rep is trained to say “I understand” more often than they breathe. Corporate blog posts wax poetic about their understanding of the struggle of modern life in the first world. How sorry they are to be doing exactly the opposite of what somebody would do, who actually empathised. I will be the first to admit to a temper, but honestly if I hear one more CS drone tell me how much they understand, I swear to god I will reach through that phone and quiz them on it. Do you really? Explain it to me. In detail. So help you God if you forget anything. Ugh. You know, say what you will about the mob; at least they don’t treat you like you’re three years old.