One of our local hardware stores (Home Depot) went completely self-checkout a couple years ago. It was terrible and the employees hated it. I haven't been back

One of our local hardware stores (Home Depot) went completely self-checkout a couple years ago. It was terrible and the employees hated it. I haven't been back. I might be the minority though. I'd argue there is also a societal effect as well. Those employees are trained on how to spot theft, and not about being helpful to the customer. I'm not interested in being treated like I'm in a prison. :) I'm fine waiting in a checkout queue with my kids. They enjoy shopping with me, but it's a small nightmare trying to do it all by myself. This will invariably lead to people like me having to pay a premium for an actual employee of the store prepare my bill of sale. --Which, when that time comes I'll pay. Also, I really don't want the liability of performance on me. I scan a wrong barcode or I miss something and then I'm in a small room talking to a police officer having to explain myself. No thank you. :)