4 ms·

So he violated the developer agreements and now is complaining that his developer account is suspended? How is that Apple's fault? Considering the suspension e

So he violated the developer agreements and now is complaining that his developer account is suspended? How is that Apple's fault? Considering the suspension emails and other info are automated, it's likely that he missed them or they went into his spam somehow.

jon889 7y ago
Even if they did warn him by automated email, when he finally got through to them it would be much more professional to say that he broke the agreement and that's the reason than string him along
- dkonofalski 7y ago
  I agree with that statement but I don't think they're stringing him along. We only have his side of the story and, based on previous instances of similar behavior, that story is likely incredibly biased, flawed, and not reflective of what's actually happening. In this case, there may even be a lawsuit involved so it's not as simple as a customer service rep telling them "you've been banned".
  - garyb2 7y ago
    Perhaps. My experience with Apple is that they do what they want and getting anything out of them occurs on their timeline. If you don't like it, get stuffed, they won't budge.
    - Razengan 7y ago
      There was a past story right here on HN where a suspended developer riled up a mob, only to have it turn out that he wasn't being fully honest. I'm trying to find those posts.
      - deleted 7y ago
        [deleted]
TheRealPomax 7y ago
I think it's more a complain about the radio silence. Hoping they reinstate the account feels a bit like a pipe dream given his activity on 5to9mac, and I'm sure Apple was entirely in the right to suspend his account, but he should have been able to discover that in days, r even immediately upon trying to log in (it's not hard to say "this account has been locked because:..." instead of just "this account has been locked") rather than "never being told".

4 ms·

So he violated the developer agreements and now is complaining that his developer account is suspended? How is that Apple's fault? Considering the suspension e

by dkonofalski 7y ago

jon889 7y ago
Even if they did warn him by automated email, when he finally got through to them it would be much more professional to say that he broke the agreement and that's the reason than string him along
- dkonofalski 7y ago
  I agree with that statement but I don't think they're stringing him along. We only have his side of the story and, based on previous instances of similar behavior, that story is likely incredibly biased, flawed, and not reflective of what's actually happening. In this case, there may even be a lawsuit involved so it's not as simple as a customer service rep telling them "you've been banned".
  - garyb2 7y ago
    Perhaps. My experience with Apple is that they do what they want and getting anything out of them occurs on their timeline. If you don't like it, get stuffed, they won't budge.
    - Razengan 7y ago
      There was a past story right here on HN where a suspended developer riled up a mob, only to have it turn out that he wasn't being fully honest. I'm trying to find those posts.
      - deleted 7y ago
        [deleted]
TheRealPomax 7y ago
I think it's more a complain about the radio silence. Hoping they reinstate the account feels a bit like a pipe dream given his activity on 5to9mac, and I'm sure Apple was entirely in the right to suspend his account, but he should have been able to discover that in days, r even immediately upon trying to log in (it's not hard to say "this account has been locked because:..." instead of just "this account has been locked") rather than "never being told".