I think people that sit in the offices that directly face customers are told not to discuss price. I think they prohibit any verbal pricing because they want th

I think people that sit in the offices that directly face customers are told not to discuss price. I think they prohibit any verbal pricing because they want that to go through the insurance system, so they can maximize profits. If they told you the real price in person, especially before you finished the procedure - they would fear you cancelling before the work is done.