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>a technician should be able to repair it Most people don't care one way or the other as long as they end up with a functioning machine. They don't care about

>a technician should be able to repair it Most people don't care one way or the other as long as they end up with a functioning machine. They don't care about how the wheels end up getting turned as long as they get turned. If anything, replacing a larger component rather than diagnosing and fixing individual components should be faster. If someone has to solder or work on transistors, your repair could definitely take weeks and that time only goes up with the number of repairs necessary for all customers. >If you throw away a machine If you throw away a machine, that's on you. Apple, and most other PC manufacturers, offer some kind of machine recycling. That process includes recycling the raw materials and disassembling and reusing components. Unless we're talking about machines that are 7+ years, those components can still be used for warranty repairs and other assemblies. It's exactly why Apple stops servicing devices that are that old and instead only offers recycling for them. When the warranty claims go down, the parts needed go down.

_ph_ 7y ago
Don't be silly. I am not talking about soldering or "work on transistors". I am talking about exchanging a keyboard, battery, SSD. That are tasks that every IT guy can do in minutest on most laptops. Most people will care about the difference between an hour and several days to several weeks of repair time. Any professional user certainly will. And if people don't care about the time, they do care about the cost. It makes a difference whether a broken keyboard costs $100 or $600 to repair. In the latter case, the machine often is totalled. And then it doesn't matter how nicely you recycle the aluminium, the machine could have been used for many more years, if it could have been repaired. Or asked the other way around: if Apple can so nicely reuse the parts, why do they charge more than the cost for the broken part? If they would replace broken keyboards for $100, few would ask, how they do it. Why don't they fix a broken SSD for $200?
- dkonofalski 7y ago
  >I am talking about exchanging a keyboard, battery, SSD None of those things are as simple as you're making them out to be in the form/spec of the Macbook. >And if people don't care about the time, they do care about the cost. Apparently not as Apple has the highest customer service scores in the entire computing industry by a large margin. People care about having working computers and, by and large, people who buy Apple computers buy them knowing that out of warranty repairs may be expensive. >why do they charge more than the cost for the broken part? Because it's costly to recycle those parts. You can be cheap or you can be sustainable. Right now, you can't really be both.
  - _ph_ 7y ago
    >I am talking about exchanging a keyboard, battery, SSD None of those things are as simple as you're making them out to be in the form/spec of the Macbook. The things aren't as difficult as you make them. There are plenty of devices which have reasonable repairablity without being larger than the MacBook. >And if people don't care about the time, they do care about the cost. Apparently not as Apple has the highest customer service scores in the entire computing industry by a large margin. People care about having working computers and, by and large, people who buy Apple computers buy them knowing that out of warranty repairs may be expensive. Most people who buy Apple computers don't know about the costs of out-of-warranty repairs. It will be interesting to see how big the shitstorm will be once people have to throw away their butterfly-keyboard machines becaus thy can't typ th lttr "E". >why do they charge more than the cost for the broken part? Because it's costly to recycle those parts. You can be cheap or you can be sustainable. Right now, you can't really be both. Yeah, as if it would cost $500 to recyle a pound of aluminium. They do it because they have to machine a new part and want to push the money on the customer. But with a proper design, you wouldn't have to throw away large parts of your laptop for minor repairs.
    - dkonofalski 7y ago
      >There are plenty of devices which have reasonable repairablity without being larger than the MacBook. Name one. You've made a lot of empty claims in your posts without backing up a single one. I don't even know why I'm responding to you anymore, you clearly have an axe to grind since you're responding to almost every person that disagrees with you.
      - _ph_ 7y ago
        I am defending my opinion, which I consider be based by facts and good arguments. That is why I answer to anyone who disagrees with me trying to argue for my opionion and what I consider facts. By the way, this laptop scores 9 out of 10 on ifixit: https://de.ifixit.com/Anleitung/EliteBook+1050+Repairability+Assessment/116624 https://de.ifixit.com/Anleitung/EliteBook+1050+Repairability... Another 9: https://de.ifixit.com/Anleitung/Samsung+Series+9+15-Inch+Repairability+Assessment/79143 https://de.ifixit.com/Anleitung/Samsung+Series+9+15-Inch+Rep... The MB Pro used to score a 7 (https://de.ifixit.com/Teardown/MacBook+Pro+15-Inch+Unibody+Mid+2012+Teardown/9515 https://de.ifixit.com/Teardown/MacBook+Pro+15-Inch+Unibody+M...). It would still house a 2.5" HD and a DVD drive, so it could be a lot smaller with a SSD.

_ph_ 7y ago

Don't be silly. I am not talking about soldering or "work on transistors". I am talking about exchanging a keyboard, battery, SSD. That are tasks that every IT guy can do in minutest on most laptops. Most people will care about the difference between an hour and several days to several weeks of repair time. Any professional user certainly will. And if people don't care about the time, they do care about the cost. It makes a difference whether a broken keyboard costs $100 or $600 to repair. In the latter case, the machine often is totalled. And then it doesn't matter how nicely you recycle the aluminium, the machine could have been used for many more years, if it could have been repaired. Or asked the other way around: if Apple can so nicely reuse the parts, why do they charge more than the cost for the broken part? If they would replace broken keyboards for $100, few would ask, how they do it. Why don't they fix a broken SSD for $200?

dkonofalski 7y ago
>I am talking about exchanging a keyboard, battery, SSD None of those things are as simple as you're making them out to be in the form/spec of the Macbook. >And if people don't care about the time, they do care about the cost. Apparently not as Apple has the highest customer service scores in the entire computing industry by a large margin. People care about having working computers and, by and large, people who buy Apple computers buy them knowing that out of warranty repairs may be expensive. >why do they charge more than the cost for the broken part? Because it's costly to recycle those parts. You can be cheap or you can be sustainable. Right now, you can't really be both.
- _ph_ 7y ago
  >I am talking about exchanging a keyboard, battery, SSD None of those things are as simple as you're making them out to be in the form/spec of the Macbook. The things aren't as difficult as you make them. There are plenty of devices which have reasonable repairablity without being larger than the MacBook. >And if people don't care about the time, they do care about the cost. Apparently not as Apple has the highest customer service scores in the entire computing industry by a large margin. People care about having working computers and, by and large, people who buy Apple computers buy them knowing that out of warranty repairs may be expensive. Most people who buy Apple computers don't know about the costs of out-of-warranty repairs. It will be interesting to see how big the shitstorm will be once people have to throw away their butterfly-keyboard machines becaus thy can't typ th lttr "E". >why do they charge more than the cost for the broken part? Because it's costly to recycle those parts. You can be cheap or you can be sustainable. Right now, you can't really be both. Yeah, as if it would cost $500 to recyle a pound of aluminium. They do it because they have to machine a new part and want to push the money on the customer. But with a proper design, you wouldn't have to throw away large parts of your laptop for minor repairs.
  - dkonofalski 7y ago
    >There are plenty of devices which have reasonable repairablity without being larger than the MacBook. Name one. You've made a lot of empty claims in your posts without backing up a single one. I don't even know why I'm responding to you anymore, you clearly have an axe to grind since you're responding to almost every person that disagrees with you.
    - _ph_ 7y ago
      I am defending my opinion, which I consider be based by facts and good arguments. That is why I answer to anyone who disagrees with me trying to argue for my opionion and what I consider facts. By the way, this laptop scores 9 out of 10 on ifixit: https://de.ifixit.com/Anleitung/EliteBook+1050+Repairability+Assessment/116624 https://de.ifixit.com/Anleitung/EliteBook+1050+Repairability... Another 9: https://de.ifixit.com/Anleitung/Samsung+Series+9+15-Inch+Repairability+Assessment/79143 https://de.ifixit.com/Anleitung/Samsung+Series+9+15-Inch+Rep... The MB Pro used to score a 7 (https://de.ifixit.com/Teardown/MacBook+Pro+15-Inch+Unibody+Mid+2012+Teardown/9515 https://de.ifixit.com/Teardown/MacBook+Pro+15-Inch+Unibody+M...). It would still house a 2.5" HD and a DVD drive, so it could be a lot smaller with a SSD.