> What Invoca allows the call center is even more power than that. We allow them to know whether you spent time on their website (or competitor’s websites) prio

> What Invoca allows the call center is even more power than that. We allow them to know whether you spent time on their website (or competitor’s websites) prior to the call and we allow them in real-time to know much more than the key words of a Google search because in real-time we evaluate the query in the call for the sales rep and use AI to help predict what your needs are or were (after the call). Creepy af. Question to investors and VCs: Assuming that all decisions are based on calculations of financial risk vs reward statistics, from where would you expect signals that something is a bad idea to show up in your decision making meetings and slides? For example, assume you were an investor in 17th century Europe and a business you were considering was essentially the african slave trade. If you were, let's assume, participating today in something equivalent, how would you expect indications that something is probably "financially profitable but should not be done" to show up in the processes, documents and decision making that happens in your firm as it works today?