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Just because they won't tell your they're looking into it (because they don't know you or you're not authorized to discuss someone else's account) doesn't mean
by behringer 7y ago
Just because they won't tell your they're looking into it (because they don't know you or you're not authorized to discuss someone else's account) doesn't mean they're not taking action behind the scenes.
- Ididntdothis 7y agoThat’s not acceptable. They take money from a credit card and make no effort to explain why? That’s not ok.
- behringer 7y agoIt's not their job to secure your card outside of their own system. Assuming these cards aren't stolen from within Amazon's own servers, it's up to you and your credit card to protect it from unauthorized use.
- perl4ever 7y agoYet there's this alternate universe where there are laws against facilitating a crime, receiving stolen property, etc. I'm not saying that sort of thing applies to Amazon, just saying isn't it weird that it doesn't?
- ars 7y agoThey don't have a way of telling if the person calling is the actual owner of the card, or the scammer.
- lilSebastian 7y agoA traditional method used was to send two very small random payments, say 0.03 and 0.09 to the card in question, then ask the caller to confirm the payment details, how much etc, once they'd arrived. If they could provide these details that is pretty much as far as they can go in terms of verification.
- behringer 7y agoAnd if the card has two authorized users, with the second person making purchases the first one doesn't know about? How is that at all Amazon's problem?
- lilSebastian 7y agoWhere did I say this was Amazon's problem?