3 ms·
We have been using Zammad for over a year and are extremely satisfied! The developers have programmed OTRS and know what they are doing. The only thing we misse
by ahofmann 7y ago
We have been using Zammad for over a year and are extremely satisfied! The developers have programmed OTRS and know what they are doing. The only thing we missed was a tool that asks the user if he was satisfied after a completed support ticket. Thanks to Zammad's API, we were able to easily program this ourselves.