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One of the features of status.io is "Create reusable templates to streamline your incident and maintenance updates": https://kb.status.io/planned-maintenance/st

• WrtCdEvrydy 7y ago
  Yeah, we have our 'Shit's on fire' one.... generates a message like 'We have some unscheduled maintenance of databases to improve your customer experience'.
  • 9nGQluzmnq3M 7y ago
    That's borderline insulting. When a service is down, it does not "improve customer experience".
    • dghughes 7y ago
      Maybe it was intermittent or very slow before taking it down to fix the issue.
    • dimino 7y ago
      Bringing the database back up with a fix does improve your customer experience, however!
    • WrtCdEvrydy 7y ago
      It's triggered during times when database response time increases beyond 1 second per query.