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Customer service is amazing, as long as you stay within the script -- once you leave, you're screwed. In the US, the Starbucks barista will be slower and waaaa
by donw 16y ago
Customer service is amazing, as long as you stay within the script -- once you leave, you're screwed.
In the US, the Starbucks barista will be slower and waaaaay less formal, but she'll probably not worry if you're a penny short.
In Japan, if you are one yen short, you aren't getting the latte you've ordered, even if it's already made, because Those Are The Rules.