Yeah, that's unfortunate. But I wouldn't expect a free account to be recoverable. You need to have put something on file, whether government ID or billing info,

Yeah, that's unfortunate. But I wouldn't expect a free account to be recoverable. You need to have put something on file, whether government ID or billing info, in order for anyone to verify whether someone who claims to be you is actually you. Americans are weirdly averse to using government IDs, so billing info is really the only option.