4 ms·

ASUS did this with their routers, and pooled reviews by making all of their routers different variants of each other, even if completely different. I was annoye

ASUS did this with their routers, and pooled reviews by making all of their routers different variants of each other, even if completely different. I was annoyed because I had an unbelievably shitty experience with one of their (very expensive prosumer) routers. The silver lining, for me, is that I was so fucking annoyed with ASUS support that I angrily shipped it back to Amazon, bought Ubiquiti equipment, and experienced such quality whiplash that I bought a bunch of UBNT (now UI) stock. +160% since I bought.

Pxtl 7y ago
God damn. I'm disappointed because I went through a series of awful routers (TP-Link, D-Link, Netgear) and the Asus one is the first thing that actually works well. I've got some other Asus hardware I'm really happy with, so I was starting to warm up to them.
- tracker1 7y ago
  I was pretty happy with several Asus routers. Tomato firmware worked on them. After the FCC pushed mfgs to block third party firmware, it wasn't so good... my current higher end Linksys is ok, but will probably go Ubiquity next round when Wifi 6 (ax) becomes more common for actual devices.
- jotm 7y ago
  Routers at least are easy-ish to pick. I just look up the specs of the chipset inside that specific revision of the model (yeah, bit of a pain), and make sure it works with OpenWRT or some other custom firmware. Stock firmware often doesn't even use all the features (although some have the opposite problem, due to closed source chipset drivers, like Broadcom's HW accelerated NAT).
tedivm 7y ago
ASUS will also straight up lie about their product specs. I once bought a router off of them specifically because it supported WPA2 Enterprise, but when I tried to tie it into my RADIUS server I kept running into weird issues. When I contacted support they said they only supported WPA2 Enterprise on the 2.4ghz band, not the 5ghz one. I pointed out that this wasn't said anywhere, but they claimed they were truthful because it does support the feature.
egdod 7y ago
But of course now Ubiquiti has silently added a “feature” that phones home with telemetry data. Does that count as a bait and switch?
- phren0logy 7y ago
  After much outcry they have reversed this decision, but it’s not encouraging. One of the employees was very dismissive of concerns on the Ubiquiti subreddit.
  - phatfish 7y ago
    I steer clear of Ubiquiti because I still remember something about them not providing source for the GPL code they were using. Unsure if that was resolved but it stuck with me. I have found Mikrotik to make nice hardware with a full set of enterprise features, and mostly cost less than even the "prosumer" stuff from the big brands.
perl4ever 7y ago
My former employer (a Fortune 500 company) buried the mostly terrible reviews on Glassdoor for our division by merging them with the parent company...

Pxtl 7y ago

God damn. I'm disappointed because I went through a series of awful routers (TP-Link, D-Link, Netgear) and the Asus one is the first thing that actually works well. I've got some other Asus hardware I'm really happy with, so I was starting to warm up to them.

tracker1 7y ago
I was pretty happy with several Asus routers. Tomato firmware worked on them. After the FCC pushed mfgs to block third party firmware, it wasn't so good... my current higher end Linksys is ok, but will probably go Ubiquity next round when Wifi 6 (ax) becomes more common for actual devices.
jotm 7y ago
Routers at least are easy-ish to pick. I just look up the specs of the chipset inside that specific revision of the model (yeah, bit of a pain), and make sure it works with OpenWRT or some other custom firmware. Stock firmware often doesn't even use all the features (although some have the opposite problem, due to closed source chipset drivers, like Broadcom's HW accelerated NAT).

tedivm 7y ago

ASUS will also straight up lie about their product specs. I once bought a router off of them specifically because it supported WPA2 Enterprise, but when I tried to tie it into my RADIUS server I kept running into weird issues. When I contacted support they said they only supported WPA2 Enterprise on the 2.4ghz band, not the 5ghz one. I pointed out that this wasn't said anywhere, but they claimed they were truthful because it does support the feature.

egdod 7y ago

But of course now Ubiquiti has silently added a “feature” that phones home with telemetry data. Does that count as a bait and switch?

phren0logy 7y ago
After much outcry they have reversed this decision, but it’s not encouraging. One of the employees was very dismissive of concerns on the Ubiquiti subreddit.
- phatfish 7y ago
  I steer clear of Ubiquiti because I still remember something about them not providing source for the GPL code they were using. Unsure if that was resolved but it stuck with me. I have found Mikrotik to make nice hardware with a full set of enterprise features, and mostly cost less than even the "prosumer" stuff from the big brands.

perl4ever 7y ago

My former employer (a Fortune 500 company) buried the mostly terrible reviews on Glassdoor for our division by merging them with the parent company...