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It also flies in the face of Amazon's promise of convenience and "2-day delivery" guarantees when you have to have the same item shipped to you twice and make t
by AlexandrB 7y ago
It also flies in the face of Amazon's promise of convenience and "2-day delivery" guarantees when you have to have the same item shipped to you twice and make the trip to the post office to return the first one.
- thiagomgd 7y agowhen I bough a TV on Amazon, the screen was broke. I asked for another, and the replacement... has a broken screen. Returned both, and bought for $50 more on Bestbuy, but it came intact
- chihuahua 7y agoFor huge things like TVs I think it makes more sense to buy in in person at BestBuy or Costco. Costco's return policy alone is a big advantage. Plus they have so many TVs in the store where you can see them in operation.
- jschwartzi 7y agoThat's if they can reliably deliver it in the first place. They kept mis-delivering or losing packages so much that I took my $5000/year spend elsewhere.
- LordDragonfang 7y agoIn my experience, Amazon doesn't usually make you return damaged items unless they're very expensive. I got a set of free wireless earbuds a couple months back because a previous resident of my apartment accidentally delivered their package to us, and when I called Amazon they told me to just keep it.