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I followed "any Brother" advice years ago and had the bad luck of picking a Brother model (HL-3170CDW) plagued with a roller failure problem. Brother refused to

by js2 7y ago

I followed "any Brother" advice years ago and had the bad luck of picking a Brother model (HL-3170CDW) plagued with a roller failure problem. Brother refused to fix it under warranty which turned me off the brand. This is not my review, but I had an identical experience, except this reviewer eventually got his replaced, whereas Brother refused to do so for me. https://www.amazon.com/gp/customer-reviews/RKX2S5U90HT01?ref=va_cr_lb https://www.amazon.com/gp/customer-reviews/RKX2S5U90HT01?ref... edit: then again, it was only a $200 color laser printer.

MisterOctober 7y ago
Yep! I have similar personal experience with that particular beastie and can confirm that it is to-be-avoided. I think "base model _monochrome_ Brother printer" is a safer guideline
- dsr_ 7y ago
  Brother mono laser printer which explicitly has an ethernet port, duplex, and PostScript (BRScript). Right now, Newegg is selling a new HL-L5100DN for $180 with free shipping. It should last for five to ten years of low-volume printing.
  - MisterOctober 7y ago
    Good call, I forgot they don't all have ethernet -- the L5xxx is in fact the most recent one I've purchased [L5200DW to be exact] -- stone reliable so far with low volume
colanderman 7y ago
Interesting to know. To be fair, I have had one of these for the better part of a decade and it's still going strong. Perhaps they fixed the issue at one point?