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As a consumer, the OYO brand means nothing to me because anecdotally it's clear that they only claim to enforce standards but in reality it's an illusion. In t
by fareesh 7y ago
As a consumer, the OYO brand means nothing to me because anecdotally it's clear that they only claim to enforce standards but in reality it's an illusion.
In the absence of that assurance, what am I getting from OYO?
If I want a hotel room I will browse listings on the various aggregators that have them and go with the best find for my budget. Unlike Hyatt or Four Seasons or Taj, where you can treat the brand as an indicator of some standard, it doesn't exist in a meaningful way for OYO, even for a far lower standard. It's all over the place.
If anything I'd be suspicious of OYO immediately.
I'm unsure if my experience is the norm or the exception. If there's a huge segment of people who associate the OYO brand with trust, then their model would appear to be working quite well.
- achow 7y agoAs an idea there is nothing wrong, infact it is brilliant! Not very unlike fast food franchise business, or Coca Cola bottling franchise - corporate puts in standards, best practices, supplies 'secret sauce' (some times literally), invests massively in branding and advertising which would be way out of thinking league of small time owners of the outlets. If this was done purely from problem solving perspective (and not as 'growth hack'), then it would have worked beautifully.
- michaelt 7y agoI think fareesh's point is that the "put in standards" hasn't been sufficient for any investment in branding to be productive.