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Because it isn't transparent to the purchaser that the stock comes from an illegitimate seller. So as a hypothetical example: Rolex makes Subarmariner watches
by dragonsngoblins 7y ago
Because it isn't transparent to the purchaser that the stock comes from an illegitimate seller.
So as a hypothetical example: Rolex makes Subarmariner watches and sells them on Amazon, and KnockOffWatchCo makes counterfeit Submariners and sells them as genuine ones on Amazon. I order a Submariner watch from Rolex through Amazon. However when Amazon sends it to me it grabs a watch from a bucket that contains intermixed submariners supplied by Rolex and counterfeit submariners supplied by KnockOffWatchCo, even though I purchased it from the legitimate seller.
This is because Amazon treats items with the same SKU regardless of the origin of those items.
This leads to two problems: the first is legitimate sellers being blamed for selling counterfeit goods. The other is the damage to brand perception. "Oh wow my Rolex watch sure keeps terrible time, I guess they've gone down hill".
So in the case of eBay if the seller sold me a fake product and I could identify that it is fake I could dispute that I received the advertised goods.
With Amazon I could do that too, but I would not buy through that seller again even though they weren't actually the ones who provided the item.
Does that make more sense?
- true_religion 7y agoI was under the impression that suppliers could choose not to allow SKU mixing but many do not because mixing leads to lower delivery times. Is that not true?