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I think this is a US thing. I've tried to do chargebacks before in Europe because a website wouldn't stop billing me, and was told the only thing I could do is
by thu2111 7y ago
I think this is a US thing. I've tried to do chargebacks before in Europe because a website wouldn't stop billing me, and was told the only thing I could do is cut up the card and get issued a new one.
- redblacktree 7y agoChargebacks happen after the fact; they won't prevent the same merchant from charging you again in the future. (You can, of course, issue a chargeback on those payments as well)
- robinson-wall 7y agoYour card issuer (at least in the UK) is obligated to block recurring payments from a particular merchant if you request it https://www.fca.org.uk/news/news-stories/continuous-payment-authorities-it-your-right-cancel https://www.fca.org.uk/news/news-stories/continuous-payment-...
- viraptor 7y agoWhich country/processor? This is normally regulated and there are explicit processes around chargebacks. It's surprising/suspicious that you'd ever be refused one.
- thu2111 7y agoSwitzerland, UBS card.
- d1zzy 7y agoIt's a credit card thing (which arguably are much more common in the US).
- pcr0 7y agoGetting a new card doesn't necessarily stop recurring bills as trusted merchants can use features like Visa Account Updater or Mastercard Automatic Billing Updater. Though in practice, these trusted merchants usually have easy cancellation flows.