If it isn't "specific enough the user can guess what they did", like in your case, then it's a clear failure. So is a lack of a transparent appeal process. Aut

If it isn't "specific enough the user can guess what they did", like in your case, then it's a clear failure. So is a lack of a transparent appeal process. Automation-assisted, not automation everything. I wasn't advocating for blanket terms that mean nothing. You need to provide the user with something meaningful.