3 ms·
Seems appropriate if you're openly flaunting very clear rules from the airline.
by distances 7y ago
Seems appropriate if you're openly flaunting very clear rules from the airline.
- jacquesm 7y agoI'm not sure about that. This incident has nothing to do with airmiles the passenger already collected on lots of other flights. They could take away his miles on this flight but if airmiles have value this is arbitrary punishment. They would have a reasonable claim to get him to pay some excess luggage fine but I highly doubt they have the right to take away an arbitrary number of airmiles.
- noja 7y agoExactly, it's like taking away someone's pension if they get fired.
- arcticbull 7y agoIt's more like taking away someone's pension if they steal from the company, but even that's not a good analogy. At least under US law, frequent flier miles are property of the airline and the program operates basically free of oversight. They can take them from you at their sole discretion for any reason or no reason, and they can't be sued for it, at least in state court. Only the DOT has meaningful jurisdiction over airlines, for instance look up the last few battles over 14 CFR 399.88(a).