Anecdotally, I've called g suite support as a "business" with one user about issues I've had with non-covered Google products like Android and gotten either goo

Anecdotally, I've called g suite support as a "business" with one user about issues I've had with non-covered Google products like Android and gotten either good support or a referral to another support agent who solved my problem. No idea if I'd have gotten referred to someone as helpful without paying.