I get way too much email already, but the main reason is that email is a poor use of my cycles for doing support. In the 10 minutes that I would use to reply to

I get way too much email already, but the main reason is that email is a poor use of my cycles for doing support. In the 10 minutes that I would use to reply to one person, I could make a webmaster video that 1000+ people would benefit from, or 1/6th of a blog post that could answer other peoples' question for a year or more. Even Twitter is 1 to many instead of 1 to 1. I do get and reply to a ton of email, but when possible I try to communicate in ways that will help multiple people at once.