> Why would anyone buy shoes on Amazon? They own Zappos, whose focus is specifically footwear, and have a pretty good shopping experience. Never had a problem w

> Why would anyone buy shoes on Amazon? They own Zappos, whose focus is specifically footwear, and have a pretty good shopping experience. Never had a problem with counterfeits on Zappos. I think a lot of people kinda lazily settled into using Amazon.com for all/most of their online shopping years ago when it was clearly better its problems weren't as pronounced. Those people aren't even bothering to find or look at other sites, and just buy whatever's on Amazon.com. It takes some extremely bad experience or serendipitous exposure to change that habit. I was in that boat until I had serious problems with the quality of Amazon Logistics delivery and went to a Best Buy and discovered that (for many products I was buying) Amazon doesn't have any price advantage over physical retail anymore (and often its prices are far, far worse).