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It wasn't just the design or testing process that was bad, it was how they responded and it's ongoing. The four-year free keyboard replacement program is only
by benologist 7y ago
It wasn't just the design or testing process that was bad, it was how they responded and it's ongoing. The four-year free keyboard replacement program is only temporary and was only put in place after many people paid for the expensive repair while Apple stayed silent then claimed it affected very few people.
Now that Apple has alternative hardware what they do next is very important - will they replace the lemons or spend the next decade claiming they're not responsible in court? Will the four year keyboard program be extended or are the 2016 MBPs almost junk already?