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The Butterfly mechanism was tainted by a number of design flaws that forced Apple to provide a soft recall: https://support.apple.com/keyboard-service-program-f
by jasonsync 7y ago
The Butterfly mechanism was tainted by a number of design flaws that forced Apple to provide a soft recall:
https://support.apple.com/keyboard-service-program-for-mac-notebooks https://support.apple.com/keyboard-service-program-for-mac-n...
I'm literally getting my new Macbook serviced today due to sticky butterfly keys.
- themagician 7y agoAll they really had to do was find a way to make the keys more easily removable. The butterfly mechanism is really nice when it works, but when a single key can stick and there is no easy way to clean / replace it so you have to replace the entire cop case which is insane.
- jasonsync 7y agoSounds so simple. And you are correct. Just got back from the Genius Bar, they have to replace the entire top case because the R key tends to stick or misfire. 2 week repair because they don't have the parts. Sounds like an expensive repair for a single key. The person sitting next to me had the exact same issue (but different keys)!