It doesn't sound to me like this is a problem? Someone had a poor experience with a landlord, and posted about it on Yelp. Perhaps this was all the tenant bei

It doesn't sound to me like this is a problem? Someone had a poor experience with a landlord, and posted about it on Yelp. Perhaps this was all the tenant being unreasonable, but that's not the sort of thing Yelp is going to be able to judge. This is how reviews work: over time you build up a picture out of a lot of unreliable data points.