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Awesome to see a new release! We've followed Cockroach for a while, would be a good fit four our workload. However, I think it's sad that their pricing is so o
by sandstrom 7y ago
Awesome to see a new release! We've followed Cockroach for a while, would be a good fit four our workload.
However, I think it's sad that their pricing is so opaque.
Even after a few emails back and forth with their sales people it still feels fairly arbitrary, and since it's not transparent we don't know if they're just making numbers up based on what they think we're willing to pay.
I find this sales-tactic off-putting. In theory it allow them to "not leave any money on the table", as they would probably frame it, but I'm curious how many deals they will lose simply because people don't want to be held hostage, or don't want to put up with the sales-hassle.
With AWS and Google Cloud (their main competitors), we know that prices won't be jacked-up.
———
An interesting example of this mistake is Mapbox.
They had a limited free tier, where most use-cases would be "talk to sales for pricing". We had a frustrating 2 months talking with their sales people, finally getting a reasonable deal. But we were very close to just ditching them for Google Maps (even though I liked Mapbox product better and was willing to pay more for it), just because the price negotiation and all the cheap sales-tactics was so time-consuming.
Then, 6 months later, Mapbox CEO posted this blog post:
https://blog.mapbox.com/new-pricing-46b7c26166e7 https://blog.mapbox.com/new-pricing-46b7c26166e7
[excerpt, from Mapbox CEO announcing pricing/sales rethink]
How we price our tools has a significant impact on how those tools get used
and what gets built with Mapbox. We were pricing some of our APIs wrong —
making things confusing and restrictive. Rolling out new pricing took
close to five months; informed by the stories of our builders
whose curiosity and insight gave us a lot of honest feedback.
Here’s what we were doing wrong:
- Unpredictable pricing at scale
- Development slowed by price modeling and negotiating volumes
- Unintuitive billing units
- Hard to compare measurement to our friends at Google
- Confusion around when commercial plans are needed
Our goal with this change is to reduce the friction to build with
our tools and to allow our team to help developers use maps and locations
more creatively. As we designed this new pricing, we kept our key
pricing principles in mind:
- Predictable and aligned with metrics our customers already measure
- Clearly defined discount tiers as businesses scale with no surprises
- Product usage measured in a way that’s clear to all involved
- Generous free tier to encourage building and make it easier to get started
I experienced all those downsides, which almost pushed us to leave Mapbox, so very happy to see them reconsider (for their own sake).
Perhaps CockroachDB could unlock similar benefits by making their pricing/sales more open.
- dvasdekis 7y agoAgree. My current firm has a policy of not working with companies that don't post public prices, which sadly writes off CockroachDB for us. It's a shame because we have a major use case for it.
- pakshi 7y agoCockroachCloud PM here. CockroachCloud pricing is transparent. You have the option of three different node sizes in GCP and AWS: https://www.cockroachlabs.com/docs/cockroachcloud/stable/cockroachcloud-create-your-cluster.html#step-2-select-the-cloud-provider https://www.cockroachlabs.com/docs/cockroachcloud/stable/coc...
- bithavoc 7y agoThis is so true, I had the exact same experience last year (back then they says it was something like 700 USD per core yearly for the startup plan), decided to table the offer and use their dump backups until I was bigger. Then they released Regional replicas as an enterprise feature and realized their core offering was complete and all the new cool stuff was going for their paid enterprise offering. Then they became proprietary and lost me completely. If I ever need distributed read replicas I can do it myself with Postgres or just use AWS RDS. My money is on Yugabyte now.