> I think also forcing them to link out to either the direct form or at least some page explaining how to submit the form directly to the government would also

> I think also forcing them to link out to either the direct form or at least some page explaining how to submit the form directly to the government would also be a good idea While I agree, I also kind of expect that if you did this they would find the most difficult possible way to submit the form directly to the government that would still work (e.g. "to renew your car registration without using our quick and easy service, call the California DMV at [number] and request form REG 343. Fill in the form with your, vehicle identification number, make, model, year, and [87 more fields]. Fax the form to [fax number] or make an in-person appointment with the DMV").