I was digging this blog until... "The most straightforward way to address this is to build a team knowledge base. Not only does that minimize the number of rep

I was digging this blog until... "The most straightforward way to address this is to build a team knowledge base. Not only does that minimize the number of repetitive questions bounced around the office, it allows new team members to basically onboard themselves." # Insert nuclino advert # Right....That's a culture thing, more than it is a software solution. You can only use a software solution to aid the culture, not the other way around. In my experience, This culture needs to come from the top-down.