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>I highly doubt Newegg is going to throw away their entire business and reputation just to screw you out of $100. You'd be dead wrong. Newegg was bought by Lia
by LegitShady 7y ago
>I highly doubt Newegg is going to throw away their entire business and reputation just to screw you out of $100.
You'd be dead wrong. Newegg was bought by Liaison Interactive in 2016 and has been in steep decline since.
They lost their customer service advantage to amazon years before that.
Customer service isn't a checkbox its a series of systems and when one company does it better they win.
If you're unhappy with your purchase amazon will take it back, most of the time you won't pay shipping. Newegg doesn't enjoy the same reputation.
Amazon does have an issue with counterfeit goods I don't understand given their data driven supply chain, so I hope they can solve it soon. If not someone else will eventually figure it out do better.
- Alupis 7y agoThe overwhelming majority of products sold on Amazon are from 3rd parties. That's where the counterfeit goods problem comes from. There's no easy solution there. Also, we shouldn't laser focus in on just one company. Newegg was an example... and it's still the place to buy computer hardware. Their customers do enjoy free returns, and often free shipping too. Zeroing in on just Amazon is like cutting off your nose to spite your face. In the end, I guess we'll have to agree to disagree.
- LegitShady 7y ago>The overwhelming majority of products sold on Amazon are from 3rd parties. That's where the counterfeit goods problem comes from. There's no easy solution there. Amazon could figure out which 3rd parties supplied it and get them to better police their supply line. Newegg is not "the place" to buy computer harware. and its reputation is garbage.