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I’m so sick of the analytics theme as a way to increase revenue, instead of just innovating and making your product better. It just feels so lazy to me, and par

• dx034 7y ago
  Especially because most don't really use that data. It's stored because bandwidth and storage are cheap. But from all I've seen and heard, most don't really get any information from it they couldn't have gotten by just asking users.
  • thfuran 7y ago
    >just asking users. That's way easier said than done. Plus, then you have to trust users. If I want to know how often feature X is used on platform Y, having some basic telemetry is way more reliable than sending out a survey to users.
    • JohnFen 7y ago
      > having some basic telemetry is way more reliable than sending out a survey to users. True, but this fact isn't important. What's important is having respect for your users and their preferences.
      • thfuran 7y ago
        That's so unrelated that I'm not really sure how to respond.
        • JohnFen 7y ago
          You're responding to a suggestion to ask users for permission by saying "that's hard" and "telemetry data is more reliable". Both of those points may be true. I'm claiming that the fact they may be true isn't important, though, because respecting user wishes, particularly about privacy, tops those considerations.
          • thfuran 7y ago
            No, I was responding to a suggestion to ask users for the data that could otherwise be gathered by telemetry by saying that telemetry is better.