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I found this part very interesting: "In fact, the quality of brand-new Model X vehicles today is 3.5 times better than the quality of brand new Model X cars fro
by w-m 7y ago
I found this part very interesting: "In fact, the quality of brand-new Model X vehicles today is 3.5 times better than the quality of brand new Model X cars from 2015.".
(I have no idea what "quality" means here, and how you can put a number on that, that rises 3.5x, but that's beside the point).
With one sentence, Tesla is telling 2015 customers that they got screwed over, and future customers that they should wait 4 years after a new model comes out before buying it, because they need that time to figure out all the quality issues.
- ianai 7y agoIsn’t that somewhat standard practice in tech? It’s an industry that experienced exponential growth for decades.
- arethuza 7y agoThat rule applies to pretty much any car though - having bought a completely new model of BMW when it first came out I would never do that again, mind you I would never buy a BMW again! Personally I'd wait at least a year before buying any new model of car.
- thrill 7y agoI bought one of the first BMW 328 convertibles off the line. I drove it 20 years with over 500,000 miles with minimal repairs - even the soft top was still working fine and looked "ok" when I finally hit a large pothole and totaled it.
- mojuba 7y agoThe quality can be measured by cost of maintenance or more likely by the costs associated with warranty repairs (and product returns) incurred by the company.
- luckydata 7y agoin this case quality just means how likely is a customer to experience issues covered by warranty in the first x days. That's usually called "initial quality" in the industry jargon. Model X was particularly bad off the gates, it had tons of issues especially with the stupid vertical doors that broke all the time.