Does it not concern you in the slightest, that when they've ended up speaking to higher and higher up people in the various organisations that they literally do

Does it not concern you in the slightest, that when they've ended up speaking to higher and higher up people in the various organisations that they literally don't know why the algorithm decided the way it did? That isn't what concerns me. I wouldn't expect the CEO of Apple to explain the inner workings of any of their algorithms. That's not their function. What scares me is that people who program or specify these things don't know how the heck decisions are made. From credit decisions to self-driving cars, we are trusting black boxes with no idea why they make specific decisions.