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I'm with Charter, 30Mbit down 5Mbit up at a not too outrageous price. I typically see 32-33Mbit down in actual use (sustained). 60Mbit down is available but is
by ktsmith 16y ago
I'm with Charter, 30Mbit down 5Mbit up at a not too outrageous price. I typically see 32-33Mbit down in actual use (sustained). 60Mbit down is available but is still too expensive for my use. They don't cap your bandwidth at this time either. Their customer service really isn't that bad in my experience. They haven't hesitated to send out techs to look into potential line problems. They've swapped out modems (leased) on request. They proactively send out hardware when upgrading (DOCSIS 2.0 to 3.0 for example) so that consumers are ready ahead of time etc. They certainly aren't perfect but my other option is AT&T which is atrocious in this area and has trouble providing their top speed U-Verse. My only complaints with Charter are with their television packages which stink and are overpriced. I'm pretty sure that's only partially their fault.