My mind goes back to QWERTY v/s Dvorak and how it panned out. Sometimes the new system isn't better so there's no reason to switch... AFAIK, Dvorak is not be

My mind goes back to QWERTY v/s Dvorak and how it panned out. Sometimes the new system isn't better so there's no reason to switch... AFAIK, Dvorak is not better than QWERTY (despite claims to the contrary). I worked in IT at a hotel company when they made the cutover from a 3270 based text system to an early 90's modern Windows GUI -- agents hated it, even with command shortcuts it was slower than the old interface. Training new agents was faster, but experienced agents were much slower.