4 ms·

They are slow to act because it is unclear whether it is justified in the law for them to block what they believe is spam or if a customer wants to receive a ca

They are slow to act because it is unclear whether it is justified in the law for them to block what they believe is spam or if a customer wants to receive a call. Section 202 of Telecommunications Act details that telecoms cannot discriminate connections so they have been unwilling to block spam if it can lead to breaking the law[1]. The FCC has been trying to change that by rolling out new guidance on what can definitely be blocked[2]. One of the new rules defines a new legal safe harbor for carriers that block calls that are unauthenticated using a new protocol that is expected to be rolled out by year end, 2019. [1]: https://www.law.cornell.edu/uscode/text/47/202 https://www.law.cornell.edu/uscode/text/47/202 [2]: https://www.fcc.gov/document/fcc-affirms-robocall-blocking-default-protect-consumers-0 https://www.fcc.gov/document/fcc-affirms-robocall-blocking-d...

MiddleEndian 7y ago
While robocalling should be blocked, they need to give consumers power to block their own calls by forwarding the originator information. The CallerID simply allows for deception, but if you provide the originator information and I know the call is coming from a country where I don't know anyone (whether it be the number, a voip address, or a shady phone company) I can preemptively block them adblock/ubo style and share that list collectively with my friends and the internet. Anything short is only going to delay the death of the relevancy of the phone number.
jjeaff 7y ago
They don't have to block anything. Just make sure that any caller id number is validated and registered to the company making calls. I shouldn't be receiving calls from local numbers that are actually Indian call centers threatening that the police are on their way unless I pay my IRS bill with iTunes gift cards. Services like twilio avoid this easily by simply requiring me to purchase the callback number or at least validate that I have control of the callback number I want to use.
- markovbot 7y ago
  As I understand it, there is no way to validate caller ID when it comes from another carrier. They're testing STIR/SHAKEN which supposedly fixed this, although I'm unclear on how long that will really take to roll out and actually be turned. I'm also unsure how well it will actually work, I haven't looked at how it will be implemented.
- righteous 7y ago
  It could even be simpler than that. We simply require each outbound phone call deposit $1 in escrow. After 60 days, if there’s no claims the money is returned. Whenever someone gets a spam call, they can *69 it to mark as spam. That escrow dólar is then split between the consumer and the carrier. Consumers who are heavily spammed are incentivized to report it. We just need to make spam calling unprofitable to solve the issue.

MiddleEndian 7y ago

While robocalling should be blocked, they need to give consumers power to block their own calls by forwarding the originator information. The CallerID simply allows for deception, but if you provide the originator information and I know the call is coming from a country where I don't know anyone (whether it be the number, a voip address, or a shady phone company) I can preemptively block them adblock/ubo style and share that list collectively with my friends and the internet. Anything short is only going to delay the death of the relevancy of the phone number.

jjeaff 7y ago

They don't have to block anything. Just make sure that any caller id number is validated and registered to the company making calls. I shouldn't be receiving calls from local numbers that are actually Indian call centers threatening that the police are on their way unless I pay my IRS bill with iTunes gift cards. Services like twilio avoid this easily by simply requiring me to purchase the callback number or at least validate that I have control of the callback number I want to use.

markovbot 7y ago
As I understand it, there is no way to validate caller ID when it comes from another carrier. They're testing STIR/SHAKEN which supposedly fixed this, although I'm unclear on how long that will really take to roll out and actually be turned. I'm also unsure how well it will actually work, I haven't looked at how it will be implemented.
righteous 7y ago
It could even be simpler than that. We simply require each outbound phone call deposit $1 in escrow. After 60 days, if there’s no claims the money is returned. Whenever someone gets a spam call, they can *69 it to mark as spam. That escrow dólar is then split between the consumer and the carrier. Consumers who are heavily spammed are incentivized to report it. We just need to make spam calling unprofitable to solve the issue.