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> Behavior like this is completely unacceptable This comment gives a lot more context: https://www.reddit.com/r/videos/comments/dtr6gi/youtube_suspends_google

by wdr1 7y ago

> Behavior like this is completely unacceptable This comment gives a lot more context: https://www.reddit.com/r/videos/comments/dtr6gi/youtube_suspends_google_accounts_of_markipliers/f70lbtq/ https://www.reddit.com/r/videos/comments/dtr6gi/youtube_susp... IMHO, it seems a lot more reasonable.

whymauri 7y ago
No, it's not reasonable. >The emote spam in question was not "minor", the accounts affected averaged well over 100 messages each, within a short timeframe. This is a crazy bad take. 100 messages in a few minutes is totally normal for live-streams. Just hold the ctrl-V button and... oops, your G-Mail is locked. That. Is. Crazy. I worked at Twitch and the idea of disabling someones Amazon account for spamming emotes (even temporarily) is completely insane.
- kpU8efre7r 7y ago
  Nuts. Why not just have a cooldown for emote spam? It's ridiculous it's that easy to have your shit banned.
falcolas 7y ago
I love how their final point is "there's just too much content for us to manage". Google, you're being paid by advertisers for that content. You hold people's entire livelyhoods in the palms of your hands. No individual's ability to access their email should depend on the number of emoticons they're putting into a chat channel. Step up and put a bit more of your billions of profit every year into making sure you're not destroying lives by empowering poor automation.
- chr1 7y ago
  Exactly, and even if they do not want to spend billions to manage all the content, they should spend at least a few millions and implement per site blocking + warnings, so that a small error in youtube spam filter results in a small issue of youtube account not being able to post comments. This is just a common sense, because with their current approach of nuking everything and then sending explanations to the blocked email account they are eventually going to upset either enough people or someone wrong, and that will cost them way more.
  - falcolas 7y ago
    I was bored and did the math, and found that Google could conceivably hire 10 thousand people and their managers for above the median US household salary, and not break a billion dollars. A billion dollars has a lot of employment power. And Google makes around $8-9 billion in profits.
chr1 7y ago
I do understand how difficult it is to deal with spam, and how important it is. I also see that the issue have arised from error/negligence and not from malice. But blocking the whole google account including the email, that can contain very important or urgent information, is completely unacceptable. A small site like HN can block someone by mistake then apologize and say "Yeah, we definitely fucked up there", but google pushes gmail to make it essential for everything: login to phone, login to chrome, built in password manager in chrome, oauth login to third party sites. So it must handle things much more carefully.
tripzilch 7y ago
Doesn't seem reasonable at all?! Youtube's response is, at the most charitable, being dishonest in this post. They're directly contradicting the video evidence and screenshots. They blatantly directly LIE that the accounts have been reinstated when many have not. It's about as unreasonable as it gets, a corporate communication non-answer would have been more reasonable than straight up lying. Also, if you're running a service that's grown too large for you to properly manage (which clearly is happening, even to Google), then if you fuck it up, that's still on you! There's no fundamental right to build a really large thing, if you can't manage it properly. So they thought they could get around this limitation with AI and robots, but that doesn't work well at all. That doesn't mean you can go "oh well we're trying, but there's just too many videos being posted!" yeah well DUH that's because you keep on growing while not having the resources to keep up with the videos being posted. It's like I built a skyscraper but people keep getting hurt in it cause bits are falling off and the floors aren't strong enough. I can't just go: yeah I built this huge skyscraper and I really TRIED reinforcing the floors with duct tape but it just doesn't work well enough. There's really nothing I can do, there's just too many floors, we're doing the best we can and it's unavoidable that some people will (literally) fall through he cracks. That's not reasonable, I probably just should give up on the skyscraper or sell it to someone who can take responsibility for it.

by wdr1 7y ago

whymauri 7y ago

No, it's not reasonable. >The emote spam in question was not "minor", the accounts affected averaged well over 100 messages each, within a short timeframe. This is a crazy bad take. 100 messages in a few minutes is totally normal for live-streams. Just hold the ctrl-V button and... oops, your G-Mail is locked. That. Is. Crazy. I worked at Twitch and the idea of disabling someones Amazon account for spamming emotes (even temporarily) is completely insane.

kpU8efre7r 7y ago
Nuts. Why not just have a cooldown for emote spam? It's ridiculous it's that easy to have your shit banned.

falcolas 7y ago

I love how their final point is "there's just too much content for us to manage". Google, you're being paid by advertisers for that content. You hold people's entire livelyhoods in the palms of your hands. No individual's ability to access their email should depend on the number of emoticons they're putting into a chat channel. Step up and put a bit more of your billions of profit every year into making sure you're not destroying lives by empowering poor automation.

chr1 7y ago
Exactly, and even if they do not want to spend billions to manage all the content, they should spend at least a few millions and implement per site blocking + warnings, so that a small error in youtube spam filter results in a small issue of youtube account not being able to post comments. This is just a common sense, because with their current approach of nuking everything and then sending explanations to the blocked email account they are eventually going to upset either enough people or someone wrong, and that will cost them way more.
- falcolas 7y ago
  I was bored and did the math, and found that Google could conceivably hire 10 thousand people and their managers for above the median US household salary, and not break a billion dollars. A billion dollars has a lot of employment power. And Google makes around $8-9 billion in profits.

chr1 7y ago

I do understand how difficult it is to deal with spam, and how important it is. I also see that the issue have arised from error/negligence and not from malice. But blocking the whole google account including the email, that can contain very important or urgent information, is completely unacceptable. A small site like HN can block someone by mistake then apologize and say "Yeah, we definitely fucked up there", but google pushes gmail to make it essential for everything: login to phone, login to chrome, built in password manager in chrome, oauth login to third party sites. So it must handle things much more carefully.

tripzilch 7y ago

Doesn't seem reasonable at all?! Youtube's response is, at the most charitable, being dishonest in this post. They're directly contradicting the video evidence and screenshots. They blatantly directly LIE that the accounts have been reinstated when many have not. It's about as unreasonable as it gets, a corporate communication non-answer would have been more reasonable than straight up lying. Also, if you're running a service that's grown too large for you to properly manage (which clearly is happening, even to Google), then if you fuck it up, that's still on you! There's no fundamental right to build a really large thing, if you can't manage it properly. So they thought they could get around this limitation with AI and robots, but that doesn't work well at all. That doesn't mean you can go "oh well we're trying, but there's just too many videos being posted!" yeah well DUH that's because you keep on growing while not having the resources to keep up with the videos being posted. It's like I built a skyscraper but people keep getting hurt in it cause bits are falling off and the floors aren't strong enough. I can't just go: yeah I built this huge skyscraper and I really TRIED reinforcing the floors with duct tape but it just doesn't work well enough. There's really nothing I can do, there's just too many floors, we're doing the best we can and it's unavoidable that some people will (literally) fall through he cracks. That's not reasonable, I probably just should give up on the skyscraper or sell it to someone who can take responsibility for it.