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There are a lot of people living outside the USA who can speak English. Both legitimate and fraudulent English-language call centers are easier to set up intern
by philipkglass 7y ago
There are a lot of people living outside the USA who can speak English. Both legitimate and fraudulent English-language call centers are easier to set up internationally than German-language call centers. The robo part of the call can obviously be automated from anywhere but there are actual humans pretending to be from "Apple Support" when a target responds.
That raises another question: are other Anglosphere countries flooded by scam calls like the USA?
- Semaphor 7y agoSo it’s possible to show a local number when the call is arriving from another part of the world? That seems strange or rather insane, but would explain how the problem happens ;)
- philipkglass 7y agoSometimes they show up spoofed to a local area code. Sometimes they show up as from the 800 area code, which is not specific to any geographical region in the United States and is also used by legitimate call centers. My bank's customer service number is an 800 number, for example. I don't know if easily spoofable phone numbers are unique to the US. But even if they are not, international scam-calling operations are going to predominantly target English speakers since English offers lower language-understanding barriers and a lot of high income potential victims.
- Semaphor 7y agoYeah, but when the call is originating from outside the US? Why would that be allowed?
- pixl97 7y agoDo you know what an Indian call center is? A huge amount of international phone traffic comes to the US every day
- Semaphor 7y agoHm, guess that would be the pro/con with us not being able to easily set up virtual numbers here. But otoh I wonder why the UK doesn’t seem to suffer in the same way. Same lack of easy virtual numbers?
- pandaman 7y agoI might be mistaken but are not mobile numbers in the UK in their special area code/exchange so calling them costs extra? Calling landlines does not seem to be profitable anymore (my home landline gets almost 0 calls now, my work phone gets maybe 3-4 calls a week) so the scammers only want to call mobile numbers and in the US it's not different from calling a landline while it might cost extra in the UK.
- deleted 7y ago[deleted]
- JaRail 7y agoThey'll buy tons of phone numbers from all over so they always have local numbers to call from. They just use VOIP software to route it to wherever the call center is located. As far as their provider is concerned, they're probably just a local business. Or, at most, a local number for a foreign company.
- Semaphor 7y agoAs I said in another comment, why allow international numbers to spoof national numbers?
- icegreentea2 7y agoIn the parent's description, it's not spoofing at all. They've purchased real american (local) phone numbers, and are routing calls through them through other means (like internet...). There's no telephone network level trickery or spoofing going on.
- Semaphor 7y agoAh. Any idea why it wouldn’t be a problem (from what I’ve heard) in the UK then?
- christinamltn 7y agoNot always. They will spoof legitimate numbers that they don't own. If you call them back you'll usually get some very confused person who just got a bunch of calls accusing them of making spam calls.
- VintageCool 7y agoPhone numbers can be spoofed, anyway. If you call back a robocall spam number, you'll reach a very confused human. And I've received a bunch of robocalls from my own number.
- endorphone 7y agoCanada definitely is. It is clustered, but there are days when there are a dozen scam calls (a recent one outright spoofs the governments phone number, and then calls you back with a spoofed police number).
- runeb 7y agoI get some of it in Norway. English speaking call centers running scams. A lot of it comes from foreign numbers though, so it is easy enough to at least ignore.
- Semaphor 7y agoYeah, I get questionable foreign country numbers as well, but I never accept those.
- epanchin 7y agoUK... no. Sometimes to landlines, rarely to mobiles. I have never personally got one.
- Marsymars 7y agoOddly, in Canada, many of the spam calls I receive aren't in English. (Mostly Mandarin, though Google indicates it's a problem in the US too: https://www.npr.org/2018/05/10/609117134/chinese-robocalls-bombarding-the-u-s-are-part-of-an-international-phone-scam https://www.npr.org/2018/05/10/609117134/chinese-robocalls-b...)
- Izkata 7y agoYep, I'm one of the people in the US that gets those. It's about an even split between those and calls about my bank account (for a bank I have no account at), with only a tiny number of others.
- eslaught 7y agoI'm in the US and have gotten a non-trivial percentage of spam calls in Spanish and Mandarin. I don't think it's just the language issue.
- ripdog 7y agoI live in NZ and I've received maybe 1 or 2 in my lifetime. I'm not aware of any particular legal/technical measures in place here to stop them.
- hnick 7y agoThey're rare in Australia (though I haven't had a fixed line for years now, so maybe mobile phones have a different targeting profile). Interestingly, there's been an uptick lately but the recorded messages are all in Chinese. https://www.reddit.com/r/australia/comments/bc8p2w/chinese_robo_calls/ https://www.reddit.com/r/australia/comments/bc8p2w/chinese_r...