2 ms·
comcast's end product is not bad at all, compared to what is available in america. their problem is customer service and their corporate policies. i avoid cal
by noodle 16y ago
comcast's end product is not bad at all, compared to what is available in america.
their problem is customer service and their corporate policies. i avoid calling them at all costs and only do so once i know for sure that my problem is unfixable on my side.
- Cymen 16y agoDid you know they have a direct support forum at BroadBandReports.com? I used it a couple days ago and it is useful for smaller issues that you don't want to call in. Must be a subscriber and only you and Comcast can read your posts in the direct forum: https://secure.dslreports.com/forum/comcastdirect https://secure.dslreports.com/forum/comcastdirect
- noodle 16y agoi knew about it, but every single issue i've ever had to call for has needed to be resolved by a service order. its never something technical. i've had my cable mistakenly disconnected a few times, or a line cut from utility work. i'd also note the irony of having online support for internet connectivity issues.