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So my best guess with my limited knowledge about GDS: - You were on the same booking with an infant with the same name - You were the primary passenger - Due
by thiscatis 7y ago
So my best guess with my limited knowledge about GDS:
- You were on the same booking with an infant with the same name
- You were the primary passenger
- Due to overbooking people get bumped
- They usually start with comfort seats (both in your name) or an accidental double booking
- Because your son, probably underage at that time, was bumped the primary passenger was bumped too
- rovr138 7y agoIt says that the issue was 2 persons on a flight with the same name. The system can’t handle it.
- thiscatis 7y agoCool, but not being able to checkin online is usually a sign of already being bumped, not the other way around.
- canada_dry 7y agoWell, that's certainly plausible. Though I was told - after escalating the issue - that their system had an "issue with our names being the same" causing some bug in their online system. Normally our middle initials are carried forward to the carrier's booking system and that differentiates my son and I when we fly together... but in Emirates case it seems they weren't.