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Since hyphenating my last name, I can no longer check into AA flights without human intervention.. minor inconvenience I guess, but annoying. In general it see
by jakewins 7y ago
Since hyphenating my last name, I can no longer check into AA flights without human intervention.. minor inconvenience I guess, but annoying.
In general it seems we make bad assumptions about names - like that everyone has a "first name" and a "last name" to enter into two separate database fields.
- alexhutcheson 7y agohttps://www.kalzumeus.com/2010/06/17/falsehoods-programmers-believe-about-names/ https://www.kalzumeus.com/2010/06/17/falsehoods-programmers-...
- fernandotakai 7y agoi don't have a middle name. i have two surnames. some (cof cof united) airlines put my first surname as my middle name. i don't know why. and guess what? i can't check-in because there's no middle name on my passport. every time this happens, i call the airline, they say it's fine. but i cannot, for the life of me, check-in without an employee helping me.
- lostlogin 7y agoI’m baffled by the amount of trouble something as simple as changing a last name can cause. A meaningful percentage of people do it, and yet it’s handled incredibly poorly by many systems.
- jacurtis 7y ago> minor inconvenience I guess Wow, you have a very positive attitude. That would be more than a minor inconvenience to me, haha.