I had a similar story from eBay back in the day, where someone had sold me faulty goods. Was worried I’d have to do a whole fraud process thing, but managed to

I had a similar story from eBay back in the day, where someone had sold me faulty goods. Was worried I’d have to do a whole fraud process thing, but managed to find his Dad’s contact details, threatened to contact him, and suddenly the guy/kid couldn’t do enough to fix it