Sure thing: 1) Login to settings and enable multiple inboxes. This is my setup: has:red-star URGENT has:orange-star Important has:blue-info Pending on someo

Sure thing: 1) Login to settings and enable multiple inboxes. This is my setup: has:red-star URGENT has:orange-star Important has:blue-info Pending on someone else has:purple-question For reference Panel position: Below the inbox 2) Still in the settings, enable stars in the order above. 3) When you check your mail, send off instant replies, archive or star the rest accordingly. To get the orange star you just click the star icon twice, three times for the blue one etc. The purple ones I use to store things like documents I may reference later etc. In practice, I focus on the red stars every day and try to work through the orange ones maybe once a week. You could proberbly do without the blue, but its handy when your in a project management like role. You can run through them once a week and ping people for updates.