It's not a personality. It's just posture. Just relax your body, and speak softly. It's actually quite simple. Relax, speak softly, literally just avoid the wo

It's not a personality. It's just posture. Just relax your body, and speak softly. It's actually quite simple. Relax, speak softly, literally just avoid the word "you" (it makes a difference), avoid loaded words. Be direct and be kind. That's it. I can't be convinced that software engineers, who can learn incredible amounts of technical details in a limited amount of time, can't learn that too. It's just a habit. Difficult to form, maybe, but good once you form it.