Agreed. Listening and observing strangers carefully is a tremendous skill. Here's an experiment worth doing at Y Combinator: give some, but not all, your teams

Agreed. Listening and observing strangers carefully is a tremendous skill. Here's an experiment worth doing at Y Combinator: give some, but not all, your teams of entrepreneurs some active-listening practice sessions. Then observe the outcomes. Hypothesis: the companies with the active-listening training will do better sooner.