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If it was worth Google's time to provide good customer service they would already be doing so.

• arethuza 16y ago
  So you are arguing that Google can't improve their service in any way because if there were any improvements to be made they would already have implemented them?
  • gscott 16y ago
    I have given this more thought. If Google had better adwords customer service then some people would have an unfair advantage. Whoever could get the most help out of Google would have the best campaign. So Google runs the Adwords kind of like eBay runs auctions. You can't get extra help from eBay to auction your items better. However, the Adwords system is complicated because unlike eBay where you can easily see what others are doing to compete against you, you have no idea what others on Google are doing to compete against you and you have no idea of why certain things happen.
  • gscott 16y ago
    No I am arguing that if Google wanted to improve their customer service they would have done so and that they don't need to because they have more customers for ad spots then they have ad spots to run. I have tried to get customer service from Google. I spend between $17k to 20k a month on Google adwords campaigns. I have spent a total of $247,907.40 on Google Adwords.