3 ms·
My employer does this to provide 24h support: - one shift predominantly in UTC-8 -> US West Coast - one shift predominantly in UTC+8 ~> Singapore/Australia W
by foxrob92 7y ago
My employer does this to provide 24h support:
- one shift predominantly in UTC-8 -> US West Coast
- one shift predominantly in UTC+8 ~> Singapore/Australia West Coast
- one shift around UTC+0 -> Europe
For 8h days, it works ok. I think that shorter days could work, if the shifts were split. There are also some offices outside of the 3 major time zones, which also fills in gaps.
Of course, dev availability is not usually 24/7 but there are two layers of support before issues reach dev.