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I've run a one-person business on my own servers for about eight years. Honestly, the answer is learning how to manage anxiety and stress, particularly doing p
by idlewords 7y ago
I've run a one-person business on my own servers for about eight years.
Honestly, the answer is learning how to manage anxiety and stress, particularly doing potentially destructive things under pressure. I think the psychological aspects of this are much more difficult than the technical ones.
If it helps, people are generally very understanding if you explain that you are a solo founder, and take reasonable steps to fix issues in a timely way. Most customers assume every company is a faceless organization; their attitude is much more forgiving when they learn they're dealing with a fellow person.
You cannot be on call 24/7 forever. You will burn out. If you can't hire someone you trust to take over part of this burden, then you have to accept the risk of sometimes not being able to log in for N hours if there is an outage (because you're camping with your spouse, etc.)
For very high-stress situations (database crash, recovery from backup) working from a checklist that you have tested is very valuable.
Good luck to you, and I hope you found useful answers in this thread!
- jgimenez 7y agoTotally agreed on the point that you just won't be available all the time. You can set up all the alerting you want and high-availability on different zones and whatnot, but when sh*t hits the fan, you will still be the only person in charge for putting everything back together. I concur that hiring someone, if you can afford it, even part time, would be a great idea.