He's saying these feel good stories only exist because of terrible situations to begin with. The company C&Ded him but after public backlash changed that heart.

He's saying these feel good stories only exist because of terrible situations to begin with. The company C&Ded him but after public backlash changed that heart. The hospital gave a patient an $800k medical bill after the insurance company refused to put her baby on the insurance but they magically could after publicity. The ability to get publicity and bad press should not be the arbiter of fair treatment, fair treatment should be the norm not the outlier.