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Wow. I wonder how many other people got nailed by this? Ticking "total balance due" would've made me immediately figure everything was free and clear as well. W
by Zancarius 7y ago
Wow. I wonder how many other people got nailed by this? Ticking "total balance due" would've made me immediately figure everything was free and clear as well. Worse, since the "outstanding collection amount" is less than the total, it's easy to assume it would be included, you know, when you click total.
- bigwavedave 7y agoIt's a pretty unfortunate dark pattern that's wide spread in these contexts; I remember my senior year of high school and freshman year of college there were no end of mandatory workshops we had to attend about finances and this exact phenomenon.